Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. Our ongoing commitment to the protection of your privacy is essential to maintaining the relationship of trust that exists between My Neighbor In Need, LLC (“”) and all of our users, whether they be person(s) requesting a need and/or person(s) wishing to fulfill a need, a nonprofit organization or other agencies and other visitors to this website. This privacy policy (the “Privacy Policy”) is intended to help you understand our online information security practices.

The Information We Collect

You may have accessed the website and/or services directly by visiting our website, the home page of which is located at or through the website of one of our third-party partners/sponsors with whom we have partnered to provide services, such as (a) a co-branding partner; or (b) a corporate partner (collectively, “Partners”). This notice applies to all information you submit to through (a) the website; (b) by written correspondence to; or (c) by directly contacting through a phone call. Please note that we cannot be responsible for the information you submit directly to third parties, including our Partners, who may have their own posted policies regarding the collection and use of your information. We urge you to review the policies of our Partners and Sponsors through whom you may access our services.

The types of information including without limitation, personal information (“Information”) we may collect are:

For person(s) who wish to Request a Need, whether the request is for themselves or for a Neighbor in Need, through, a Partner’s website; by submitting a written request for a need, or by calling the NEED Hot-line at 406-453-HELP (4357)

  • First and Last Name
  • Email address (Optional, if a phone number is provided)
  • Telephone number
  • Address and City
  • Type of need requested and detailed description of need
  • Estimated Need By Date

For person(s) who wish to Fulfill a Need through, a Partner’s website; by submitting a written letter stating that you wish to Fulfill a Need or by calling the NEED Hot-line at 406-453-HELP (4357)

  • First and Last Name
  • Email address (Optional, if a phone number is provided)
  • Telephone number
  • Your comment(s) confirming your willingness to fulfill a Need Request and your comment(s) on how you wish to fulfill a Need Request.
  • User Consent

By submitting Information through our website, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Information according to this Privacy Policy and you agree to the Terms of Service.

Your Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Information may be less stringent than the laws in your country.

How We Use Information

We do not sell, rent or trade any email addresses that we receive through or any other source, to outside parties. We use the Information we collect about you to facilitate the process and mission statement of We use return email addresses to answer the email we receive.

Please be aware that, to the extent required to provide our services, we share your Information with volunteers, Agencies, or our Partners, as applicable. We also reserve the right to use your Information to send you e-mails regarding changes to this Privacy Policy or the Terms of Service, and you are not permitted to opt out of receiving these e-mail messages.

Children’s Privacy welcomes Good Deed Doers/Volunteers of all ages, including those under the age of 18. However, we require any Good Deed Doer/Volunteer under the age of 18, to use our services only with parental consent and supervision. All Good Deed Doers/Volunteers under the age of 18 will be required to have written permission from a Parent or Legal Guardian to take part in any services of


Cookies are tiny data files that websites commonly write to your hard drive when you visit them so that they can remember you when you visit. A cookie file contains information that can identify you anonymously and maintain your account’s privacy. Our site uses cookies to maintain a user’s identity between sessions so that the site can be personalized based on user preferences or a user’s history. You can set your Web browser to prompt you before you accept a cookie, accept cookies automatically or reject all cookies. However, if you choose not to accept cookies from this website, then you may not be able to access and use all or part of this website or benefit from the information and services which it offers.

Third-party Access and Use

In the unlikely event that undergoes a sale or transfer of all or substantially all of its assets, the acquiring entity will be subject to this Privacy Policy in its use of your personally identifiable Information. In addition, in the further unlikely event that is adjudicated bankrupt or insolvent (a) there will be no further use or disclosure of your personally identifiable Information by and (b) your personally identifiable Information will be destroyed. In addition, there will be no use or disclosure of your personally identifiable Information by any entity that acquires assets of pursuant to such bankruptcy or insolvency proceedings.

Due to factors beyond our control, however, we cannot fully ensure that your Information will not be disclosed to third parties. For example, we may be legally obligated to disclose Information to the government or third parties under certain circumstances or third parties may circumvent our security measures to unlawfully intercept or access your Personal Information.


This site contains links to other sites. is not responsible for the privacy practices or the content of such websites.

How You Can Change/Correct Your Information

You may change your information any time by simply contacting via email, written correspondence or by calling the NEED Hotline.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the Information we collect online.

Changes to Policy

As part of the Terms of Service, this Privacy Policy is subject to occasional amendment, in accordance with the terms of the Terms of Service.

How to Contact Us

We appreciate your questions or comments about this privacy statement, the practices of this website, or your dealings with Please send email to or you can send snail mail to PO Box 1788, Great Falls, MT 50401.

Need Programs Help 5,000 in Montana

It’s a great concept. Tell people about those who need help, through the Great Falls Tribune, websites, social media and other outlets, and people will respond with kindness.

My Neighbor in Need is a great idea, and it’s flourishing in Cascade County, northcentral Montana and beyond, into 44 cities, including 11 in Wisconsin. Montana cities include Chinook, Havre, and in Cascade and Teton counties.

The brainchild of Great Falls’ Dave Snuggs, My Neighbor in Need also created a related program, My Student in Need, to help school students.

Last week, My Neighbor in Need last week celebrated a milestone: the 5,000th need fulfilled by programs in those 44 cities. The family helped on that day included a mother, named Angela, who moved with her family from California but needed two mattresses. Angela said the program doesn’t only help people in desperate poverty; it also helped boost her family, even though husband and wife both work.

“Anyone can have a need,” Snuggs says. He came up with the idea to use the Internet and social media in part to reach people.

“I knew this idea would work; I just never knew it would work to this level,” Snuggs said Tuesday.

He originally hoped to help 200 people a year. Instead, it’s mushroomed to 1,100 people.

Here are memorable moments from the programs:

Just launched in Great Falls in 2012, My Neighbor in Need helped Robyn Rogers, who took off six weeks from work to care for her terminally ill husband. The woman was days away from having her utilities shut off, but My Neighbor in Need stepped in and paid those bills.

When My Student in Need was about to launch at the end of 2013, Glenn and Juliann Bliss of General Distributing donated $25,000 to get the program going. That’s the largest single donation to date for the group.

Early on, a mother “just couldn’t afford to buy a bed for her 7-year-old,” Snuggs said. “We went to the house. He (the son) had created a nest (of clothes and towels) on the floor. That was his bed.” A Great Falls family gave him a bed and bought him new sheets. The boy was thrilled. “I’m a hockey player. I’m telling you, I was bawling,” Snuggs said.

Snuggs said the group received a “jaw-dropper” of a donation this summer. “We just receive a $10,000 donation from Leslie Oakland and John Thomas,” he said. The average need for an adult is $42, and for a student $26. The donation will help hundreds.

• Crystal Inn was upgrading its bedding and recently donated 60 queen beds in good shape to My Neighbor in Need. Beds are the top request of the organization.

• A woman was beaten severely by a family member. “Her whole mouth was just destroyed,” Snuggs said. His personal dentist teamed up with another dentist to perform about $4,000 in dental work on the unfortunate woman. She stopped by later to talk, he said. “To see her smile, I thought, ‘How cool is that?’”

“This is why God picked me to do this,” Snuggs added.

Snuggs traced the idea back to 2001 in Greensboro, N.C. He was working late at the Brian Park Golf Club, and a caddy’s car wouldn’t start. Snuggs drove the man home; the man mentioned other needs he had. Snuggs asked the caddy why he didn’t ask for help.

“How do you ask?” the caddy said. “I’ve got pride.”

One key to the program is people can give and receive help anonymously. Another big help is having a weekly Tribune story listing a half-dozen needs. “By noon, four of those six already have donors,” Snuggs said. Most are fulfilled by the end of the day.

He praised the Montana Farmers Union for its support; he said it’s not unusual for farmers to aid their neighbors.

“They get it,” Snuggs said.

Hats off to Snuggs, who takes no pay for his work for the group, and to everyone else involved.

— Tribune editorial board

Approved Need Request Categories

  • Medical Equipment
  • Furniture
  • House-Hold Items
  • Transportation (bus pass)
  • Emergency Fuel
  • Plumbing
  • Electrical
  • Crucial Car Repairs Including Tire Issues
  • Potentially Dangerous Items
  • One-Time City Required Yard Clean-Up
  • One-Time Residence/House Cleaning